Facilitator’s ABC: abundance

Cord Oliver Molthan attitude, facilitation

A = Abundance There is so much to do, says a poster of the FDP for the federal election 2021 in Germany. Probably true. There is always plenty to do, especially if you know or have mastered something. Topics are interwoven, a thought leads to an association leads to an expression of opinion and before you know it, a new …

Facilitator’s ABC: speed

Cord Oliver Molthan attitude, facilitation

S = speed I do speed! One of the five priorities for managers in the new normal is speed. Things should happen quickly, says one of the large consulting firms. The digital must be implemented quickly, resilience should be anchored quickly in the organization and among employees, new collaboration models should be developed as quickly as possible…….. . Whatever you …

The Unknown & Normality

Cord Oliver Molthan attitude, facilitation

Extraordinary events interrupt the more or less steady flow of routine work with noise. Man’s first reaction to the loud interruption is fright. This is followed by the question of how to cope with the unknown and how to reintroduce, bit by bit, tested small routines that come closer to the goal of normality desired and strived for on all …

Critical Thinking

Cord Oliver Molthan attitude, leadership

The Probem Everyone thinks. It is our nature to do so. But much of our thinking, left to itself, is biased, distorted, partial, uninformed, or downright prejudiced. Yet, the quality of our life and that of what we produce, make, or build depends precisely on the quality of our thought. Shoddy thinking is costly, both in money and in quality of …

Unexamined life

Cord Oliver Molthan attitude

What does it mean to live an examined life? By John Dennis, Science and Enlightenment fan “The unexamined life is not worth living” is one of Socrates’ most famous statements from Plato’s Apology. …… In my opinion living an examined life has different meanings for each individual: For Cicero the examined life was a life rooted in honesty and serving …

Customer Experience

Cord Oliver Molthan attitude

The company is a leading global manufacturer of standard software, services and solutions. His name appears on my phone bill with a monthly amount for a service I purchased. I would like to cancel this service. The number that appears on my phone bill only gives me a busy signal when I call. The reception of the German head office …

Umdenken: complexity

Cord Oliver Molthan attitude

If complexity and uncertainty are too great for the average educated person in a responsible position, the very same person should have the idea and courage to ask someone who is familiar with the subject. Some ideas: logicians, scenario thinkers, probability calculators, philosophers, complexity researchers, design thinkers…to mention a few. They all exist. Are they heard?

Facilitator’s ABC: how to think

Cord Oliver Molthan attitude, creativity, facilitation

T = Lateral Thinking Rightness is what matters in vertical thinking. Richness is what matters in lateral thinking. Vertical thinking selects a pathway by excluding other pathways. Lateral thinking does not select but seeks to open up other pathways. With vertical thinking one selects the most promising approach to a problem, the best way of looking at a situation. With …