4.0: hurray!

Cord Oliver Molthan industry 4.0

What you read: A company should organize optimal working conditions for work teams so that they can independently use 4.0 technologies, as well as use them effectively and in a health-conscious manner. Reality to be encountered: Coping skills in the functioning of ERP, MES, PLC et aliter are not mastered by everyone in an organization – be it plant operator …

4.0 > easy!

Cord Oliver Molthan industry 4.0

What you read: A manager should promote and use the employees’ own initiative and self-organization for 4.0 processes. Just demanding this with words is not enough. A manager should create conditions that make it attractive to act independently, learn in the work process, face uncertainties, and manage the existing complexity. Reality to be encountered: Independent thinking and acting are two …

4.0 hurray!

Cord Oliver Molthan industry 4.0

What you read: The management team of an industrial company can design and use 4.0 technologies in such a way that the people involved retain control over the systems or know how the systems work and can intervene. Reality to be encountered: The shop floor escalates, managers call experts, troubleshooting begins.  

OWSP = One-way street passivity

Cord Oliver Molthan digital

Television. An illuminated screen. Wo/Man gazes blissfully at the moving images. Comfort in loneliness. Variety. Entertainment. Oh, how we love the screen. The smartphone speaks to us, whisks us away to strange worlds, makes the world lie at our feet. And obeys commands. I am the mistress/master of the world on my sofa. And then suddenly I am supposed to …

Facilitator’s ABC: cohesion

Cord Oliver Molthan facilitation

V = virtual Virtuality or reality? Are we sure that these are two different things? Or are they not rather varieties of the same thing? How is it that we are so used to thinking in terms of opposites? How is it that we are always faced with the choice of two things? Either – or? Perhaps this is the …

Facilitator’s ABC: knowing for the sake of knowing

Cord Oliver Molthan facilitation

A = Agnotology The noblest form of knowledge is nonknowledge. To know that one has nonknowledge and in a quality in which one can work with nonknowledge means that one needs a considerable amount of knowledge on the subject of knowledge. Nonknowledge is hard to acquire, since knowledge is the currency with which the value of a person is determined. …

Critical Thinking

Cord Oliver Molthan attitude, leadership

The Probem Everyone thinks. It is our nature to do so. But much of our thinking, left to itself, is biased, distorted, partial, uninformed, or downright prejudiced. Yet, the quality of our life and that of what we produce, make, or build depends precisely on the quality of our thought. Shoddy thinking is costly, both in money and in quality of …

Unexamined life

Cord Oliver Molthan attitude

What does it mean to live an examined life? By John Dennis, Science and Enlightenment fan “The unexamined life is not worth living” is one of Socrates’ most famous statements from Plato’s Apology. …… In my opinion living an examined life has different meanings for each individual: For Cicero the examined life was a life rooted in honesty and serving …

Customer Experience

Cord Oliver Molthan attitude

The company is a leading global manufacturer of standard software, services and solutions. His name appears on my phone bill with a monthly amount for a service I purchased. I would like to cancel this service. The number that appears on my phone bill only gives me a busy signal when I call. The reception of the German head office …


Cord Oliver Molthan attitude

You can’t hear it anymore!! Crisis, virus, pandemic……….enough is enough. And yet here the one or other thought: Thought 1: In recent months our attention has been focused on the way the world society and our small, individual community close to home functions. We have sensed how strong the dependencies between micro- and macrocosm are and what effect, changing one …

Umdenken: complexity

Cord Oliver Molthan attitude

If complexity and uncertainty are too great for the average educated person in a responsible position, the very same person should have the idea and courage to ask someone who is familiar with the subject. Some ideas: logicians, scenario thinkers, probability calculators, philosophers, complexity researchers, design thinkers…to mention a few. They all exist. Are they heard?

Facilitator’s ABC: how to think

Cord Oliver Molthan attitude, creativity, facilitation

T = Lateral Thinking Rightness is what matters in vertical thinking. Richness is what matters in lateral thinking. Vertical thinking selects a pathway by excluding other pathways. Lateral thinking does not select but seeks to open up other pathways. With vertical thinking one selects the most promising approach to a problem, the best way of looking at a situation. With …

Start-up together!

Cord Oliver Molthan creativity, facilitation

Will facilitate tonight a think-along-workshop to generate ideas for a start-up. The registrations went well and we have a colorful mixture of people willing to set up shop. Entrepreneurial thinking is second nature to all of them, which probably explains the energy and desire to set sail to new horizons. The workshop design is ready, the goals have been set …

Quality in Coaching

Cord Oliver Molthan coaching

Went to a coaching event the other day. Lots of coaches in the room. Event was declared as a learning and broaden-your-horizon event. Two lucky ladies were given the opportunity to present their knowledge and a method they like. And they inspired me to think. Thoughts: Coaching is predominantly a language-based process. Should one not clean up one’s own language …


Cord Oliver Molthan attitude, digital, industry 4.0

Artificial Intelligence and connected products and services are perceived differently from people around the world. Let’s take the example of a robot: for Japanese a robot is a friendly servant, for Chinese it might be a serving friend, Germans treat it like an enemy and Americans as a partner. Question: What do the thought worlds in these cultures look like, …


Cord Oliver Molthan attitude

Question: ………. Answer: We have completed the planning for this year. We have selected the topics according to the needs’ analysis. Everything is set for this year. Question: What topics are you looking at? Answer: Agility and New-Thinking. ………..

Facilitator’s ABC: silence

Cord Oliver Molthan attitude, facilitation

 L = Listening “I prefer not to tell Mr. B. that a recent study has shown that patients treated by female doctors live longer on average than those treated by male doctors. This is probably because female doctors generally talk less, express themselves more clearly and, above all, listen more and better. On average, female doctors in a trial waited …

Public Speaking

Cord Oliver Molthan training

Popular situation: Information age, information society, flood of information. Discovering new things; learning; accumulating knowledge. Presenting data and turning it into information; conveying messages. The more the better. Speaking in front of people. Keep to the timeframe and tell everything you know. Talk fast. Buzzwords.   Unblown resonance: And then the listeners become restless. Their capacity to absorb has been …

Facilitator’s ABC: Habit and every day is a new day

Cord Oliver Molthan facilitation

H = Habit 6am. Alarm goes off. Yawn. Stretch. Bathroom. Cold shower. Dress. Espresso. Getting ready to leave. Left turn at corner. Red light as always. Usual parking spot taken. Grunt. Morning to everyone. My desk. My screen. Same faces. Routine to-do-list. Lunch. Customers call. Discussion with superior. As predicted. Prepare to leave. Drive home. Some shopping. Run. Eat. Beer. …


Cord Oliver Molthan attitude, creativity, facilitation

John always searches. He searches to find another piece of the puzzle that adds something meaningful to his life. His search happens sometimes under the surface of his awareness. And sometimes he looks for things intentionally and dedicates time and energy to decipher whatever raised his interest. Having done so for a while John has honed his approach. He has …